Privacy Policy

# Privacy Policy

**Last updated: 17 July 2026**

This Privacy Policy explains how Norevia (“we”, “us” or “our”) collects, uses and shares personal information when you visit or purchase from **my-norevia.com** (the “Site”).

## Information we collect

When you visit the Site, Shopify automatically collects device information such as your browser type, IP address, time zone, cookies, pages viewed, products viewed, referring pages and interactions with the Site.

When you place or attempt to place an order, we collect your name, billing address, delivery address, payment information, email address and telephone number.

We may also receive order and delivery information from Shopify, our payment providers, DSers, suppliers and delivery partners where needed to fulfil your order.

## Cookies and tracking

We use necessary Shopify cookies for sessions, security, cart functionality and checkout. We may also use analytics and advertising technologies from Shopify, Google and Meta, and review technology from Stamped, to understand site usage, measure campaigns and improve the Site. Non-essential technologies are used subject to your cookie choices.

## How we use your information

We use personal information to process and deliver orders, take payment, provide order confirmations and support, manage returns, prevent fraud, improve the Site, measure advertising performance and comply with legal obligations. We do not send newsletters or promotional email campaigns unless you separately consent to receive them.

The legal bases may include performing a contract, complying with legal obligations, our legitimate interests in operating and securing the Site, and consent for non-essential cookies or marketing where required.

## Sharing information

We share information only where necessary with Shopify, payment providers, DSers, suppliers, delivery partners, Stamped, Google and Meta when those services are enabled. We may also disclose information when required by law or to protect our rights.

Some providers may process information outside the UK or EEA. Where required, appropriate contractual or legal safeguards are used.

## Retention and security

We retain order and transaction information for as long as reasonably necessary for fulfilment, customer service, accounting, tax and legal obligations. Other information is reviewed and deleted or anonymised when no longer needed. We use reasonable technical and organisational measures to protect personal information.

## Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and to receive a portable copy of your information. You may withdraw consent for consent-based processing at any time. To exercise a right, email **help.norevia@gmail.com**.

## Contact

Norevia

Email: **help.norevia@gmail.com**

Address: **10 rue de la Paix, Paris, Île-de-France, 75001, France**